Overview

Our refund policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a refund, you should claim what you don’t get per our specifications.  

Additional non-returnable items:

  • Downloadable software products

Refunds Policy on Simple Export Import for ACF Data

Our refund policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange. 

“This Simple Export Import for ACF Data” depends on the “Advanced Custom Fields (ACF)” plugin. If this plugin is incompatible with ACF after 14 days of purchasing, we can’t offer a full or partial refund.  This same rule applies to yearly/monthly subscribers and a bundle (limited number of sites). 

Refunds

Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain amount of days.


Late or missing refunds

If you haven’t received a refund, first recheck your bank account.

Then contact your credit card company; it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all this and still have not received your refund, please get in touch with us at [email protected]

Need help?

Contact us at [email protected] for questions related to refunds and returns.